FAQ

Frequently Asked Questions

Find answers to common questions about our services, process, and policies. Don't see what you're looking for? Contact us directly—we're always happy to help.

Getting Started

Services & Packages

Pricing & Payment

Cancellation & Policies

Event Day

Still Have Questions?

We're here to help! Reach out to us directly and we'll be happy to answer any questions about your event.

Frequently Asked Questions

Getting Started

How far in advance should we book your services?

What is the first step to working with you?

Do you offer virtual consultations?

Services & Packages

What's the difference between planning and coordination?

Do you work with vendors we've already selected?

Can you help with just day-of coordination?

Do you travel outside of Orlando?

Pricing & Payment

How much do your services cost?

What is your payment schedule?

Do you offer payment plans?

Cancellation & Policies

What is your refund and cancellation policy?

What happens if I need to reschedule my event?

Do you recommend event insurance?

Event Day

What do you do on event day?

How many coordinators will be on-site?

What if something goes wrong during my event?

Still Have Questions?